Many people think of retirement community residences as being rather plain and predictable. But at Fox Hill Village, each residence is a true reflection of its occupants. That’s because Fox Hill’s cooperative model makes residents shareholders — giving them the ability to design their homes to reflect their personal styles and aesthetic preferences. And Fox Hill takes it a step further with a beautiful new on-site Design Center that pulls together all the professionals and resources a resident will need to bring their vision to life.
The process starts with one of Fox Hill’s 16 beautiful and spacious floor plans that are creatively designed with generous living space and enviable views of the community’s gorgeous campus and woodlands. Ranging from an efficient 584 square feet to “double” apartments with more than 2,200 square feet, many of Fox Hill’s apartments already offer quality custom features added by previous residents. But for residents who have something different in mind, there’s the Design Center.
The Center’s professional design team works as a partner and can help with everything from modest modifications and upgrades to larger projects like floor plan changes. The team can also help residents determine how their furniture will fit into their new apartment home and where it will go — or even help them select new pieces. And best of all, residents can rely on the team to help with project planning, engage trusted contractors, coordinate their work, and manage the entire process for a seamless — and stress-free — remodel. Following are just some of the changes Fox Hill’s Design Center team can help with:
Interior design
Custom cabinetry
Fireplace surrounds
Built-in shelving
Custom millwork
Coffered ceilings
Furniture placement
Paint and wallpaper
Incorporating patterns and textures
Fixtures and hardware
Stylish lighting
Floor plan changes
Combined apartments
For more information about the Design Center or to speak with a member of Fox Hill’s sales team, call 781.399.7000 or use the contact form.
Provide exceptional service to FHV residents and their guests in the Main Dining Room, Hunt Room and Café by maintaining professional, courteous and accurate service with a smile. Set up of station prior to shift, maintain orders in station and clean up and proper re-setting at the end of shift. Ensure proper billing and completion of all opening and closing duties.
Essential Functions & Responsibilities:
Be ready for scheduled shift, well groomed, in full uniform (black dress pants and proper work shoes) including name tag and tie.
Complete assigned daily side work prior to beginning floor work/completion of shift. Check table assignments and ensure they are properly set.
Greet guests at tables in a professional and hospitable manner, assure they have menus and obtain order while being attentive to resident/guest needs at all times.
Enter all orders, including drink orders into computer system, obtain and serve.
Ensure that checks are properly prepared and processed according to FHV Dining Policy.
Assure food is served efficiently and accurately. Periodically check if additional service is needed.
Assure checks are properly signed by resident, closed out to the correct resident apartment number and at end of shift review with Host for accuracy.
Wash hands immediately after visiting the restroom.
Wipe down check books, salt and pepper shakers, sugar caddies and chairs.
Regular punctual attendance, use time clock properly and take required breaks as instructed by policies and procedures.
Adhere to all safety policies including reporting all incidents immediately to your immediate supervisor, Food & Beverage Director or Human Resources.
Attend quarterly department staff meetings.
Complete assigned cleaning duties to keep dining room always in top shape.
Assist with other tasks such as cleaning the dining area and preparing silverware and condiments.
Channel all complaints to immediate supervisor immediately.
Push linen cart to Dining Room and unload linen into cabinets.
Be prepared to work in other areas of department (Main Dining Room, Hunt Room, Café, Room Service, Private Dining Room and/or special function)
Maintain an excellent and professional working relationship with immediate supervisor, fellow employees, Managing Director, Management Team, residents, guests and vendors.
Job Requirements:
Exceptional Customer Service and interpersonal skills
Desire to provide exceptional quality of service to our residents, guests
Well-organized with ability to take and place food and beverage orders accurately
Ability to operate a point-of-sale system
Heimlich maneuver
Provide friendly and attentive service, show genuine hospitality/engaging demeanor
Maintain a high level of sensitivity and confidentiality regarding personal or medical information that is shared
Excellent verbal and written communication skills and demonstrated ability to work as part of a team.
Education and/or Experience Requirements:
High School Diploma or equivalent required.
6 months to 1 year of food service experience in a residential and/or hospitality industry/setting. Passion for hospitality and service.
Strong team player: must be able to partner with servers, peers, and management to ensure an amazing guest experience.
Current CPR Certification preferred
Physical Requirements:
Prolonged periods of standing and walking.
Ability to lift and carry trays up to 30 lbs. including multi-gallon bucket of ice, soiled linen bags and room service cart
Fox Hill Village is an Equal Employment Opportunity Employer. All employment decisions are based on merit, qualifications, and competence and are not influenced or affected by race, color, religion, age, gender, national origin, ancestry, marital status, military status, veteran’s status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local law.
SEPTEMBER 23, 2022 | Resident-owners at Fox Hill Village in Westwood, Massachusetts, are actively getting to know the community’s new CEO, Felix Rosenwasser, and he’s making it easy with an open-door policy and weekly Kaffee Klatch. “With such a robust offering of amenities, services and opportunities, there’s much to learn about Fox Hill Village,” he said. “I believe hearing from residents — the people who experience Fox Hill Village on a daily basis — and the team that makes this community tick is the best place to start. With the recent expansion and renovations, we’re well-positioned to serve current residents and appeal to the next generation of seniors.”
Mr. Rosenwasser has over 20 years’ experience in the senior living industry and a proven track record of strong leadership with outstanding operational results. In the past he served as vice president of business planning and analysis for a multisite senior living provider in California, president and CEO of a Life Plan Community in New Jersey, and most recently as the executive director of a premier Life Plan Community in Washington, D.C. Rosenwasser earned dual master’s degrees, one in business administration and one in science and mechanical engineering, from Odesa Polytechnic University, Ukraine. He also received a Candidate in Philosophy from Odessa State University and holds master’s certificates in leadership and senior care management from Rutgers University. As one who enjoys the sport of chess, he spends free time assisting talented young chess players in accomplishing their dreams at a non-profit chess school where he serves as treasurer.
