Housekeeping Manager

by Heidi Harrison | Jul 6, 2026 | Careers

Overview:

When you join the team at Fox Hill Village in Westwood, MA, you’ll work in a beautiful environment with a warm and friendly culture while having the satisfaction of knowing you’re making a difference in the lives of senior adults.

You’ll work closely with residents, getting to know them as people, and caring about them as friends. And you’ll be part of a passionate, hard-working team of professionals with a structure that supports your growth and development.

The Job:

We are seeking an experienced Housekeeping Manager to join our team. The Housekeeping Manger is responsible for leading and managing all housekeeping operations to ensure resident apartments, common areas, grounds, and parking facilities, are maintained to the highest standards of cleanliness, sanitation, safety and resident satisfaction.

This position oversees housekeeping staff, departmental budgets, inventory, equipment, resident service requests, and special projects, while promoting a culture of exceptional customer service.

Essential Functions & Responsibilities:

• Direct and supervise housekeeping staff in the cleaning of resident apartments, common areas, interior and exterior, and parking facilities, to residents’ satisfaction.
• Recruit, train, coach, schedule, and evaluate, housekeeping personnel, including housekeepers and housemen.
• Assign daily work schedules and ensure assignments are completed efficiently and to established quality standards.
• Conduct regular staff meetings and maintain open communication with team members.
• Meet with new residents to provide apartment cleaning options.
• Oversee, with a high attention to detail, all public areas, garage and grounds.
• Create and maintain floor care programs for all types of Fox Hill flooring specific to manufacture specifications.
• Create and manage Housekeeping annual budget.
• Maintain and purchase all equipment, materials, and supplies.
• Maintain cleanliness of all furniture, upholstery and drapery specific to manufacture requirements throughout the common areas.
• Inspect housekeeping carts to ensure all supplies are stocked and bottles are labeled and maintained as required by OSHA standards.
• Inventory/Assess equipment and schedule repair service when necessary.
• Oversee all resident e-mails and promptly respond and resolve any concerns.
• Inspect daily resident units and common areas to assure cleanliness with a fine-tuned attention to detail.
• Approve weekly time and attendance sheets.
• Maintain ongoing preventative housekeeping and safety program.
• Complete performance and salary reviews for all housekeeping department staff.
• Adhere to all Fox Hill safety policies including state and federal requirements.
• Be on call for all housekeeping department related issues.
• Hold regular (monthly or quarterly) staff meetings.
• Approve and submit all AP & AR invoices electronically to accounting department on weekly basis.

Job Requirements:

• Outstanding communication, interpersonal skills.
• Excellent organization and time-management skills.
• Exceptional conflict resolution and problem-solving skills.
• Strong professional demeanor required to meet residents at their level.
• Ability to multitask with strong understanding of core manager duties.
• Team player with management expertise.
• Requires a flexible work schedule to effectively perform the essential functions of the job and meet deadlines, resident(s)/family needs.

Education and/or Experience Requirements:

• High School Diploma required; Associate Degree preferred.
• 5-10 years of experience in a residential and/or hospitality industry/setting.
• Experience managing budgets.
• Excellent verbal and written communication skills and demonstrated ability to manage a large team.
• Proficient in computer software including Microsoft Word, Outlook, Excel, and accounting software applications.
• Previous management/leadership experience with strong leadership skills.
• Must have the ability to communicate in English and preferably Spanish.

Supervisory Requirements:

• Responsible for supervising and scheduling Housekeeping team.

Physical Requirements:

• Combination of sitting, standing, and walking 100% of the time, occasionally must be able to lift 50 plus pounds.
• Occasionally able to move furniture for cleaning purposes, this can be a physically demanding job.

Pay: $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Apply on Indeed: https://www.indeed.com/job/housekeeping-manager-91e8868398891ef7

Assisted Living Administrator

by Heidi Harrison | Jun 18, 2026 | Careers

Overview:

When you join the team at Fox Hill Village (FHV) in Westwood, MA, you’ll work in a beautiful environment with a warm and friendly culture while having the satisfaction of knowing you’re making a difference in the lives of senior adults.

You’ll work closely with residents, getting to know them as people, and caring about them as friends. And you’ll be part of a passionate, hard-working team of professionals with a structure that supports your growth and development.

The Job:

We are seeking an experienced Assisted Living Administrator to join our team. As an Assisted Living Administrator, you will be responsible for the quality of service and oversight of our Small House Model Memory Care Unit – White Oak Cottages.

The Administrator coaches, directs and monitors the quality of service and the quality of life of the residents in White Oak Cottages (the “Cottages”) provided by nurses and CNAs  The Administrator must oversee regulatory compliance and operational effectiveness, monitoring and providing assistance to the team, directly or through the Nurse Manager.  

Pay & Schedule

• Pay:  Pay is based on experience.  
• Full-time: This position regularly requires a flexible work schedule, on-sight presence during or in advance of all known potential emergencies and may require the occasional weekend work.

Essential Functions & Responsibilities: 

• Coordinate and participate in the Quality Improvement and Assurance Program to evaluate operations and services with the goal of improving services and operations and to assure resident health, safety and welfare on an annual basis.
• Make daily visits to each cottage and engage with residents and staff
• Review the schedules of the CNAs and Nurses to assure compliance with staffing requirements, regulations, and the organization’s policies.
• Discuss observations/concerns about the care of the residents, housekeeping issues and dietary issues with the appropriate staff on regular basis.
• Collaborate and work closely with FHV Sales, Housekeeping and Activities departments. 
• Determine education, information, training, coaching, and feedback need of the  work teams and make arrangements for all required in-service training.
• Review and coach the work team’s decision- making process and provide examples of effective approaches to decision making.
• Work with Nurse Manager to monitor overall regulatory compliance.
• Meet with families, conduct formal meetings, respond to all questions; coordinate review of all applications, participate in admissions meetings and decisions regarding applicants.
• Family meetings should be within a week of admission and monthly thereafter.
• Coordinate the orientation of any third-party providers: dental, podiatry, home health care agencies and hospice.
• Participate in decisions regarding permanent or temporary transfers of residents.
• Monitor budget to make sure goals are met.
• In collaboration with Assisted Living Sales Manager, participate in marketing efforts,  lead referrals and admissions to White Oak Cottages

Supervisory Requirements:

• Responsible to supervise CNAs and support team.  Work closely with Director of Life Enrichment, Manager of Housekeeping, and the Assisted Living Sales Manager.

Job Requirements:

• Excellent people skills, with ability to partner with a dynamic leadership team.
• Ability to create and maintain high quality healthcare services and programs.
• Clear and effective communicator with a high level of customer service and knowledge of effective customer service techniques
• Demonstrated ability to build effective healthcare teams and solicit input to department goals.
• Ability to consult with Nurse Manager and healthcare  management team to effectively develop and oversee resident care plans.  
• Ability to effectively manage a successful Quality improvement and Assurance Program
• Excellent organizational skills, dedicated to high quality, accurate analysis and reporting. Ability to prioritize competing demands on time.
• Ability to independently analyze challenges and problems and develop/implement sound solutions.  
• This position regularly requires a flexible work schedule, on-sight presence during or in advance of all known potential emergencies.

Education and/or Experience Requirements:

• Bachelor’s Degree required.
• 2 years working experience in a healthcare related field
• 2 years’ experience working in a supervisory position
• Exceptional computer skills, with proficiency with Microsoft Office (Windows, Outlook, Excel) and Alice Healthcare system.  
• Knowledge of medical practices and procedures.
• Knowledge of Massachusetts laws and regulations governing resident care in memory support assisted living environments.

Physical Requirements:

• Must move intermittently throughout the workday inside and outside the cottages.   
• Ability to walk long distances throughout the cottages and grounds.
• Ability to perform repetitive motion such as bending, pushing/pulling, reaching, walking and standing.  
• Occasional lifting of residents from the floor weighing up to 150 lbs with assistance.
• Walking or standing 70%, sitting 30%.  

Job Type: Full-time

Pay: $105,000

Use this link to apply on Indeed.