A Legacy of Excellence: Celebrating Bob Kelly’s 26 Years at Fox Hill Village
It was a bittersweet realization when Resident Services Director Bob Kelly announced his plans to retire. Sweet because of the deep affection and gratitude we all feel toward Bob and his remarkable 26 years of service to Fox Hill Village. The bittersweet part? Knowing that this community will soon have to say goodbye to someone whose loyalty, leadership, and professionalism have shaped Fox Hill Village into the warm and welcoming place it is today.
Bob’s attention to detail and his unwavering commitment to customer service have been central to making Fox Hill Village the premium community our residents are proud to call home. His legacy is one of excellence, care, and kindness — a standard that will continue to inspire us long after his well-earned retirement.
A Career Built on Hospitality
Bob’s journey to Fox Hill Village began with a degree in Hotel Management from New Hampshire College. After graduating, he began his career with the Sunday Art Flatley Corporation hotels, where he managed events, weddings, and operations at the Sheraton. He then spent six years at Glen Ellen Country Club in Millis, overseeing functions and special events.
It was a colleague from his Sheraton days who first introduced Bob to Fox Hill Village. At the time, the community was looking to bring a hospitality-driven approach to the front desk, and Bob’s background made him the perfect fit. When he toured the campus, he was struck by its beauty — and decided to take the leap into senior living.
His title of Resident Services Director has remained the same since that first day, but his responsibilities have expanded tremendously over the years.
A True Jack of All Trades
When Bob joined Fox Hill Village, his role focused on running the front desk and overseeing community activities. As the needs of the community grew, so did his responsibilities. Over time, Bob took on the housekeeping department, coordinated resident move-ins and move-outs, and managed transportation services and the team of drivers who keep residents on the move.
About five years ago, Bob even upgraded the community bus and took the Commercial Driver’s License (CDL) authorization course required by the Department of Transportation (DOT) to own/operate vehicles that require the drivers to have a CDL— a perfect example of his hands-on approach and commitment to doing things right.
No matter the task, Bob has always led with dedication and heart, ensuring that Fox Hill Village operates smoothly and that every resident feels cared for.
Life Beyond the Village
Outside of work, Bob and his wife make their home in Shrewsbury, Massachusetts. The couple has been married for 36 years and raised two daughters.
When asked about his retirement plans, Bob laughs and admits he can’t imagine not being busy. Anyone who’s seen him in action knows that’s no surprise. He hopes to spend time traveling — with his first trip to Nashville to visit his daughter already on the calendar — and possibly pick up part-time work in a local brewery, where he can enjoy good company and, in his words, “all the high-quality beer you can drink.”
“I have loved my years at Fox Hill Village,” Bob says, “and look forward to returning as a visitor — and not lifting one chair!”
Cheers to a Job Well Done
Over the decades, thousands of residents have experienced Bob’s warmth, professionalism, and tireless work ethic. His positive spirit and dedication have left an indelible mark on the Fox Hill Village community.
As we celebrate his well-deserved retirement, we extend our heartfelt thanks for all he has done to make this community thrive.
Here’s to you, Bob Kelly — for 26 years of excellence, service, and heart.